Communicating for the ProfessionsThis work combines the expertise of communication specialists at three South African technikons to meet the requirements of first-year students in a variety of college courses. The text includes all key syllabus elements, while giving practical examples of communication in the workplace. |
Contents
Chapter | 1 |
Chapter | 3 |
Χ | 7 |
Before the exam | 15 |
BARRIERS TO COMMUNICATION | 21 |
Chapter 3 | 35 |
Chapter 4 | 49 |
Negotiation | 73 |
Chapter 8 | 135 |
Analysisglossary of selected screen language | 142 |
Chapter 9 | 149 |
DATABASE | 158 |
Life Skills for your Profession | 167 |
Summary | 191 |
Summary | 213 |
Cyclical problemsolving | 228 |
Common terms and phrases
able accept achieve action active advertisement allow analyse answer appear approach aspects attention attitude audience avoid become chairperson chapter clear communication complete consider create decision demands develop discussion document effective ensure environment establish example expect experience facts feel focus formal function give ideas identify important improve increase influence interest interview keep language lecture letter listening look matters means medium meeting minutes negotiation negotiation process notes objectives organisation parties person position possible preparation present problem professional questions reading receiver refers Remember responsible result screen situation skills solution sound speaker speaking specific speech staff step strategy successful task tion topic understand views writing